Room Exchanges and Early Departures
If you’re experiencing difficulties, there are options available to support you. You may be able to request a change of room type or move to a different hall during the year, although this process can sometimes take time depending on your circumstances. If you’re considering a move, we’d also welcome the opportunity to talk through what’s been happening and explore whether there are ways we can help improve your current situation.
Our Residential Experience Team (ResX) is here to support you throughout your time in halls. Each residence has a dedicated team that can offer advice and practical help with a wide range of concerns. You can contact the ResX team on 0115 748 7600 whenever you need guidance or support.
Room exchanges within your current hall
University owned or managed Halls
If you are in catered halls and want to transfer within your hall to another room, please submit your request to your Welcome Point. Room moves within hall are subject to a £50 fee as per Clause 14 of your Licence Agreement.
Contact your hall
Partner Halls
If you are in a University-arranged Partner Hall and want to transfer within your site to another room, please submit your request to the site management team. Please note that there may be an associated transfer charge.
Contact your hall